How to delete your account

If you decide to leave Create Suite, you can permanently delete your account from the Settings page. Here is what to know before you proceed.

Before deleting

• Export any data you want to keep. Go to Settings, then Data Export, and download your deals, invoices, contracts, and analytics as CSV and PDF files.
• Cancel your subscription first if you are on a paid plan. This ensures you are not charged after deletion.
• If you are part of an agency roster, notify your agency manager so they can reassign any active deals.

Deleting your account

Go to Settings, scroll to the bottom, and click Delete Account. You will be asked to confirm by typing your email address. Once confirmed, your account enters a 30-day grace period during which you can reactivate by logging back in.

What gets deleted

After the 30-day grace period, the following data is permanently removed: your profile, connected platforms, deal history, contracts, invoices, messages, and media kit. Any data shared with an agency (like deal records) may be retained in their account as part of their business records.

Reactivating

During the 30-day grace period, simply log in with your email and password to reactivate your account. All data will be restored exactly as you left it. After 30 days, reactivation is no longer possible and you would need to create a new account.