Automatic payment reminders

Late payments are one of the biggest headaches for creators. Create Suite's automatic reminder system sends polite follow-ups on your behalf so you do not have to chase brands manually.

How reminders work

When you enable automatic reminders on an invoice, Create Suite will send an email to the brand contact at intervals you configure. The default schedule is:

• 3 days before the due date — a friendly heads-up.
• On the due date — a reminder that payment is due today.
• 3 days after the due date — a follow-up noting the payment is overdue.
• 7 days after the due date — a final reminder with a firmer tone.

Customizing the schedule

You can adjust the timing and number of reminders from the invoice detail page. Some creators prefer a single reminder on the due date, while others want multiple touchpoints. You can also customize the email copy for each reminder stage.

Disabling reminders

If you prefer to handle follow-ups manually, or if the brand has already confirmed a delayed payment date, you can turn off reminders for individual invoices without affecting your global settings.

Tracking status

The Invoices page shows a status badge for each invoice: Draft, Sent, Viewed, Overdue, or Paid. You can also see when the last reminder was sent and whether the brand has opened the invoice link.